Privacy Policy

1. Data Controller

The data controller responsible for processing your personal data is:

Metodia ApS
Copenhagen, Denmark
Email: info@processia.dk

2. Personal Data We Collect

We may collect the following categories of personal data.

Information You Provide Directly

• Name and surname
• Email address
• Billing information (payments are processed securely by Stripe)
• Images, prompts, workflows, and project content you upload or create
• Communications you send to us

Information Collected Automatically

• IP address
• Browser type and operating system
• Device information
• Usage data and platform interactions
• Pages visited and session duration

3. How We Use Your Data

We process your personal data to:

• Provide and maintain the Processia platform
• Create and manage your account
• Process subscriptions and payments
• Generate AI content through third-party providers such as OpenAI
• Communicate with you about your account and service updates
• Improve the platform and develop new features
• Comply with legal and regulatory obligations
• Send newsletters and marketing communications where you have given consent

4. Legal Basis for Processing

Under the GDPR, we process your data based on one or more of the following legal grounds:

• Performance of a contract
• Compliance with legal obligations
• Legitimate interests
• Your consent (for marketing and non-essential cookies)

5. Sharing of Personal Data

We may share your data with trusted service providers, including:

• Stripe — payment processing
• Vercel — hosting and deployment
• OpenAI and other AI providers — image generation and content processing
• Supabase — authentication and database infrastructure

We do not sell your personal data to third parties.

6. International Data Transfers

Some of our service providers are located outside the European Economic Area, including in the United States.

When personal data is transferred internationally, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses and other legally recognized transfer mechanisms.

7. Data Retention

We retain personal data only for as long as necessary to provide the service and fulfill legal obligations.

• Account data is generally deleted within 30 days after account closure.
• Financial and tax records may be retained for up to 10 years as required under Danish law.

8. Your Rights Under GDPR

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Receive a copy of your data (data portability)
• Object to certain processing activities
• Restrict processing in certain circumstances
• Withdraw consent at any time
• Lodge a complaint with the Danish Data Protection Authority (Datatilsynet)

To exercise your rights, contact us at info@processia.dk.

9. Security Measures

We implement appropriate technical and organizational measures to protect your personal data, including:

• HTTPS encryption
• Encrypted storage where applicable
• Access controls
• Regular security monitoring

No system is completely secure, but we take commercially reasonable steps to protect your information.

10. Cookies and Tracking Technologies

Processia uses cookies and similar technologies to operate the platform, analyze usage, and improve the user experience.

For more information, please see our Cookie Policy.

11. Children's Privacy

Processia is not intended for children under the age of 16, and we do not knowingly collect personal data from minors.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

If we make material changes, we will notify users through the platform or by email. Continued use of Processia after such changes constitutes acceptance of the updated policy.

13. Contact Information

For any questions regarding this Privacy Policy or your personal data, please contact: info@processia.dk